Our motorway service areas are places for our customers to take a break and recuperate before they continue their journey. Our goal is to improve the wellbeing of our customers and reduce the risk of driving accidents.
At the forefront of our wellbeing strategy is the utilisation of outdoor space and have installed children’s play parks across six service areas as well as introduced dog walking paths around balancing ponds and soft landscaping features. Providing this outdoor space is critical for our customers’ wellbeing, providing access to natural light and the opportunity to exercise and refresh.
This has contributed to the Motorway Service User Survey rating Extra Services with the highest overall customer satisfaction score across motorway service area operators in 2022 and 2023.