Environmental, Social and Governance (ESG)
ESG stands for Environmental, Social, and Governance. It refers to the three key factors used to measure the sustainability and societal impact of an organization and create a framework for activities.
Environmental: This aspect focuses on how a company performs as a steward for the planet. For Extra MSA Group it captures our response to climate change and greenhouse gas emissions, the loss of biodiversity and nature, pollution, and the use of natural resources.
Social: This aspect examines how a company manages relationships with employees, suppliers, customers, and the communities where it operates. It includes issues like diversity, equality and inclusion, working conditions, health and safety, and employee and community engagement.
Governance: This aspect looks at the internal system of practices, controls, and procedures a company adopts to govern itself, make effective decisions, comply with the law, and meet the needs of external stakeholders. It includes elements like bribery and corruption, board composition, executive compensation, cyber security and privacy controls.
Our ESG Strategy
ENERGISING JOURNEYS
Giving our customers the energy to continue their journey
Electric Vehicle Charging
Customer Wellbeing
Operational Waste
EMPOWERING PEOPLE
Growing the talents and skills of our people and communities
Health and Safety
Education and Employment
Workplace Culture
NEUTRALISING CLIMATE CHANGE
Building and operating places with a positive environmental impact
Operational Carbon
Embodied Carbon
Nature
Giving our customers the energy to continue their journey.
Electric Vehicle Charging
Customer Wellbeing
Operational Waste
Growing the talents and skills of our people and communities.
Health and Safety
Skills and Employment
Workplace Culture
Building and operating places with a positive environmental impact.
Operational Carbon
Embodied Carbon
Nature
Targets and Case Studies
Electric Vehicles Charging
Deliver our first eHGV charging hubs
All company leased and owned vehicles to be fully electric by 2027
Customer Wellbeing
Operational Waste
Health and Safety
Education and Employment
Create new employment opportunities in the local communities
Workplace Culture
At Extra, the health and safety of our employees, users and supply chain is paramount to us. Our goal is always to have zero serious accidents and fatalities at our service areas. Extra has undergone
The expansion of our services and sustainability initiatives has had a profound economic impact on the local communities we serve. We want our motorway service areas to deliver long-term social value to the local communities
Extra service areas provide a space to everyone, regardless of background and characteristics. We have set ourselves high standards when it comes to accessibility, and we listen to customer feedback to make our sites welcoming
Operational Carbon
Achieve a 35% reduction in energy consumption by 2030, from a 2023 base year
Embodied Carbon
Nature
Use nature-based solutions to deliver climate resilience and ecological engagements across existing service areas
The UK built environment is directly responsible for 25% of UK emissions. For Extra MSA, operational carbon represents our largest contribution to greenhouse gas emissions across our full value chain. Our aim is to reduce
Embodied carbon from the construction and refurbishment of buildings currently makes up 20% of UK built environment emissions. Most embodied carbon emissions in construction are produced by concrete and steel, which are core components for
Leeds Skelton Lake services was developed in 2020. The site is located next to a bird sanctuary therefore required a biodiversity strategy to limit impact on these habitats.
Our Material ESG Issues
In 2024, we undertook a double materiality assessment to identify what our material ESG themes are. This allows us to focus on where to amplify our sustainability efforts.
Environmental / Social Impact
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Negligible Financial Impact
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Moderate Financial Impact
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Significant Financial Impact
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Major Financial Impact
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Negligible
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Security-related Impacts
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Responsible Marketing
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Moderate
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Flood Risk Noise Pollution Water Pollution Development Waste Whistleblowing Protection
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Operational Waste Extreme Heat Contaminated Land Water Withdrawals Water Discharges
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Water consumption Lobbying activities
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Significant
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Forced Labour Child Labour Corruption and Bribery
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Air Quality Habitat Loss Landscape Fragmentation Employee Diversity Gender Equality Cyber Security
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Energy Loss of Grasslands Resource Use Value Chain Training and Skills
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Corporate Culture
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Major
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Value Chain Health and Safety
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Employee Health and Safety User Health and Safety
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Electric Vehicles Community Employment
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Other Stories
Extra MSA Group is honoured to sponsor the 2024 British Transplant Games for the third consecutive year, showcasing our continued support for this remarkable event.
Since its inception in 1978 by the charity Transplant Sport, the British Transplant Games have played a pivotal role in highlighting the critical need for increased registrations on the NHS Organ Donation Register. This thrilling event not only raises awareness about the importance of organ donation but also promotes open discussions among patients and their families about the transformative impact organ donation can have on lives.
Proud partners of the National Littering Campaign Keep It, Bin it!
The ‘Keep it, Bin it’ campaign is a bold statement of intent to tackle the scourge of littering. Littering is antisocial and unacceptable. It plagues our environment and poisons our wildlife. We know we won’t achieve this ambition by working alone.