Environmental, Social and Governance (ESG)
ESG stands for Environmental, Social, and Governance. It refers to the three key factors used to measure the sustainability and societal impact of an organization and create a framework for activities.
Environmental: This aspect focuses on how a company performs as a steward for the planet. For Extra MSA Group it captures our response to climate change and greenhouse gas emissions, the loss of biodiversity and nature, pollution, and the use of natural resources.
Social: This aspect examines how a company manages relationships with employees, suppliers, customers, and the communities where it operates. It includes issues like diversity, equality and inclusion, working conditions, health and safety, and employee and community engagement.
Governance: This aspect looks at the internal system of practices, controls, and procedures a company adopts to govern itself, make effective decisions, comply with the law, and meet the needs of external stakeholders. It includes elements like bribery and corruption, board composition, executive compensation, cyber security and privacy controls.
Our ESG Strategy
ENERGISING JOURNEYS
Giving our customers the energy to continue their journey
Electric Vehicle Charging
Customer Wellbeing
Operational Waste
EMPOWERING PEOPLE
Growing the talents and skills of our people and communities
Health and Safety
Education and Employment
Workplace Culture
NEUTRALISING CLIMATE CHANGE
Building and operating places with a positive environmental impact
Operational Carbon
Embodied Carbon
Nature
Acting Responsibly
Targets and Case Studies
Electric Vehicles Charging
Deliver our first eHGV charging hubs
All company leased and owned vehicles to be fully electric by 2027
Customer Wellbeing
Operational Waste
All waste to be diverted from landfill
Health and Safety
Improve the accessibility features using an inclusive design approach
Education and Employment
Create new employment opportunities in the local communities
Workplace Culture
We’ve joined forces with Moto, Roadchef, Welcome Break and Getlink Customs in signing a pledge with Transport Focus to improve the experience of disabled drivers at different service stations across the country. The initiative
This month saw an impressive collective of our team swapping out their work uniforms for running gear and taking part in our charity 5k, which has raised significant funds for the Leeds Hospitals Charity. Taking
We recently welcomed local Year 10 students from Leeds East Academy to our Leeds Skelton Lake services, to take part in an exciting EV challenge designed to give them exclusive insights into the roles and
Operational Carbon
Reduce absolute non-building related scope 1 and 2 greenhouse gas emissions by 42% by 2030
Embodied Carbon
Nature
Use nature-based solutions to deliver climate resilience and ecological enhancements across existing service areas
We recently hosted an innovative engagement challenge at our Beaconsfield Services (M40, J2), designed to give young people first-hand experience and insights into the roles and skills required to deliver a zero-waste economy. Developed and delivered in
We recently completed the installation of 810 solar PV panels at our Cobham site, in collaboration with Spirit Energy. As the busiest service station in Europe, this marks a significant milestone in our sustainability journey.
Our Material ESG Issues
In 2024, we undertook a double materiality assessment to identify what our material ESG themes are. This allows us to focus on where to amplify our sustainability efforts.
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Environmental / Social Impact
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Negligible Financial Impact
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Moderate Financial Impact
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Significant Financial Impact
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Major Financial Impact
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Negligible
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Security-related Impacts
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Responsible Marketing
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Moderate
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Flood Risk Noise Pollution Water Pollution Development Waste Whistleblowing Protection
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Operational Waste Extreme Heat Contaminated Land Water Withdrawals Water Discharges
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Water consumption Lobbying activities
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Significant
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Forced Labour Child Labour Corruption and Bribery
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Air Quality Habitat Loss Landscape Fragmentation Employee Diversity Gender Equality Cyber Security
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Energy Loss of Grasslands Resource Use Value Chain Training and Skills
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Corporate Culture
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Major
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Value Chain Health and Safety
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Employee Health and Safety User Health and Safety
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Electric Vehicles Community Employment
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Our purpose and sustainability strategy are aligned with the internationally recognised UN Sustainable Development Goals. We adopt a purpose-driven approach to sustainability that is linked to measurable outcomes within these core areas. We are committed to establishing collaborative partnerships with stakeholders and communities to integrate sustainability into our core business strategy and promote long-term value creation.
Good Health and Well-being
Clean Water and Sanitation
Industry, Innovation and Infrastructure
Reduced Inequalities
Responsible Consumption and Production
Climate Action
2025 ESG Highlights
Energising Journeys
7,738 TCo2
Avoided from Electric Vehicle Charging
Zero Exceedances
Against UK Air Quality Thresholds
45.8%
of Waste Reused or Recycled
Empowering People
£89k Raised
for Charitable Causes
119 Students
Participated in Our Green Skills Program
15% of Employees
Completed Mental Health First Aid Training
Neutralising Climate Change
368kW
of Rooftop Solar PV Installed
11.1%
Emissions Reduction from 2024
72 TCo2
Saved Through Low Carbon Design
Other Stories
Extra MSA Group is honoured to sponsor the 2024 British Transplant Games for the third consecutive year, showcasing our continued support for this remarkable event.
Since its inception in 1978 by the charity Transplant Sport, the British Transplant Games have played a pivotal role in highlighting the critical need for increased registrations on the NHS Organ Donation Register. This thrilling event not only raises awareness about the importance of organ donation but also promotes open discussions among patients and their families about the transformative impact organ donation can have on lives.
Proud partners of the National Littering Campaign Keep It, Bin it!
The ‘Keep it, Bin it’ campaign is a bold statement of intent to tackle the scourge of littering. Littering is antisocial and unacceptable. It plagues our environment and poisons our wildlife. We know we won’t achieve this ambition by working alone.