We endeavor to keep our disabled parking bays clear and free for the use of those who need them. We apologise in advance on behalf of those persons who disregard the rules of those bays. It is as frustrating for us as it is for you! We have signage & a penalty charge notice system …
We take the satisfaction of our customers very seriously. If we have not met any of the standards you expect from us, you can get toward a resolution in a number of ways. If you are facing an urgent issue on-site, please contact the Site Manager or supervisor as soon as possible. There is a responsible …
Please fill out the online form on the contact us page.
Please get in touch with us via the ‘Contact Us’ page on our website and we will do our best to help.
Please use the online web form to send an enquiry.
Please use the online web form to contact us to discuss this.
For Property lost within a Service Area communal area, please use the ‘Contact us’ button below and complete the form. If you have lost property within a tenant brand partner, it may be easier to search for them on the internet and contact them directly as Extra MSA group does not collate lost property found …
How do I find out if you’ve found my lost property? Read More »
Unfortunately, this is something we do not offer at present.
We offer a coach driver scheme when visiting our sites with 20 or more passengers. Please see a member of the Extra team while on site who will be able to provide you with a free voucher to use at one of the participating outlets. More information can be found by using the below link.
Yes, all of our sites apart from Cullompton have wheelchairs you can borrow whilst you’re with us. Please find a member of staff wearing the Extra uniform and they will be able to help you.
