We take the satisfaction of our customers very seriously. If we have not met any of the standards you expect from us, you can get toward a resolution in a number of ways.
If you are facing an urgent issue on-site, please contact the Site Manager or supervisor as soon as possible. There is a responsible person at our Services Areas, 24/7 – 365.
Any of the on-site staff members in the ‘Extra’ uniform can help you with many minor issues
If you would like to make a more formal complaint, please complete the online form, and our customer services team will pick this up as soon as possible, during office hours (Mon-Fri 0900-1700):