Why are there parking charges?

All motorway service area operators offer free parking for typically 2 hours but charge for parking after this period. Extra motorway service areas offer up to 3 hours free!

Our main purpose is to provide a safe place to rest and relax for long-distance travellers; Charging for parking periods longer than 3 hours means we can ensure we have enough vital spaces for the long-distance drivers who need us. Because we are often in convenient locations, people like to park in our locations and then share cars to go about their day.

The parking policies in place at Extra are accompanied by clear signs throughout our parking areas, we have ensured we make these as visible and helpful as possible.

The parking controls in operation at all of our sites consist of digital camera automatic number plate recognition systems, also known as ANPR. We may also have an employee on patrol.

It is not our intention to charge drivers who marginally exceed the parking restrictions, therefore there is a 15 minutes grace period. It is important that we are able to offer enough spaces for the safety & wellbeing of road users and we cannot do this if our car parks are full of long-term parking vehicles.

If you receive a parking charge notice that you believe is unfair or unreasonable then you can use the contact us online form.