Accessibility
We want to provide a great service for all of our customers, including those with special travel needs or those who would appreciate a helping hand.
We are committed to helping you make your journey as comfortable as possible. Please use any of the below links, or contact us should you need any further assistance.
Are you anxious when visiting new places?
Do you have to spend a long time planning your journeys?
When you visit places, have you found the access not as you'd have expected?
Hopefully we can help you along the way.
Our great features
EXTRA MSA Group has signed up to the Hidden Disabilities Sunflower scheme supporting people with disabilities that may not be so obvious to the casual observer. Many people with a disability use or carry something – whether that’s a wheelchair, guide dog, hearing aid or white cane – that visibly indicates what the disability might be. But other conditions, such as autism, dementia, mental health issues or learning difficulties, are not so obvious. Under the Hidden Disability Sunflower scheme, people can choose to wear a lanyard bearing a sunflower logo as a subtle way of letting others know that they may require additional support, assistance or a bit more time.